Chargeback Analytics
Aggregate disputes across processors and surface the top reason codes, MIDs, and customer cohorts driving losses.
Learn more
New · Chargeback AI Agent 2026
Intelligent chargeback management
Intelligent chargeback management
built for modern merchants.
SecureShieldPay unifies fraud prevention, dispute representment and revenue recovery into one AI-native platform — so your team wins more, refunds less, and keeps acquirers happy.
PCI DSS Level 1
SOC 2 Type II
99.99% uptime
50+ acquirer integrations
Trusted by merchants integrated with the world's payment leaders
Chargeback Protection
One platform for the entire dispute lifecycle.
From pre-authorization risk scoring to post-dispute representment, SecureShieldPay automates every step — so your team can focus on what only humans can do.
Testing & Monitoring
Continuous descriptor testing and 24/7 merchant account health checks across every acquirer in your stack.
Learn moreSmart Representment
AI-drafted rebuttal letters with auto-attached compelling evidence — reviewed by certified dispute specialists.
Learn moreRapid Dispute Resolution
Resolve disputes in pre-arbitration with Visa RDR and Ethoca alerts to keep your chargeback ratio under threshold.
Learn more
Who we are
Risk experts who treat every dispute like our own.
Founded by former fraud leaders from leading PSPs and card schemes, SecureShieldPay was built to fill a gap: a single platform that pairs deep human expertise with modern AI to recover every dollar worth fighting for.
0%
Avg win rate
$0M+
Recovered ARR
0+
Integrations
Why merchants choose us
Fight chargebacks and recover ROI — automatically.
Order data synchronization
Connect Shopify, BigCommerce, custom carts and CRMs — every dispute file is auto-enriched with the full customer journey.
Intelligent response customization
Our agent picks the right rebuttal template per reason code, acquirer and country — tailored to your industry.
Advanced automation
Set rules once and we will queue, draft, file, and follow up on every dispute — without touching a spreadsheet.
The workflow
From dispute alert to won case in 4 steps.
01
Connect
Plug in your processor, gateway and order data — go live in under 24 hours.
02
Detect
Real-time alerts ingest Ethoca, RDR and CDRN signals before disputes escalate.
03
Defend
AI drafts the rebuttal, attaches the evidence, an analyst signs off & files.
04
Recover
Track funds, win rates and lifetime ROI in a single live dashboard.
Loved by risk teams
Real merchants. Real recoveries.
"SecureShieldPay cut our chargeback ratio in half within 6 weeks. The representment quality is the best I've seen."
Sarah Lin
Head of Risk, Lumenis Beauty
"We recovered $1.8M in our first year — paying for the platform 14x over. Onboarding took two days."
Marcus Hwang
CFO, GearShift Co
"The AI rebuttal letters read better than what my in-house team produced. And it's all automatic now."
Priya Desai
COO, OrbitWear
"Live RDR + Ethoca alerts saved us from breaching the VAMP threshold last quarter. Worth every dollar."
James OBrien
VP Payments, NovaTrek
"I no longer dread chargeback notifications. The dashboard tells me exactly what to fight and what to refund."
Emma Roth
Founder, AtelierMode
FAQ
Got questions?
Everything you need to know about how SecureShieldPay protects your revenue. Still curious? Talk to us.
Representment is the process of contesting a chargeback by submitting compelling evidence to the cardholder’s issuing bank. SecureShieldPay automates evidence collection, generates a tailored rebuttal letter and files it within deadline — across every acquirer.
3DS shifts fraud liability from the merchant to the issuer when an authentication step is passed. We orchestrate 3DS only on risky transactions to maximize approvals while keeping you protected.
A cardholder disputes a charge → the issuer notifies your acquirer → we ingest the dispute → AI drafts a rebuttal → a specialist reviews and files → we monitor the outcome and report funds recovered.
Card networks generally allow 7–20 days depending on reason code and region. SecureShieldPay starts the response within hours so you never miss a deadline.
Stripe, Adyen, Braintree, Worldpay, Checkout.com, Authorize.net, NMI, Cybersource, and 40+ more. We can ingest CSV/SFTP feeds for legacy processors too.
Most merchants are fully live in 24–72 hours, including processor connections, evidence templates and team training.
See SecureShieldPay in action.
Get a 20-minute walkthrough tailored to your processor mix and chargeback profile. We will benchmark your win rate and show exactly where we move the needle.
Book a live demo
No card. No commitment. 20 minutes flat.